{"id":28708,"date":"2026-04-07T17:49:01","date_gmt":"2026-04-07T15:49:01","guid":{"rendered":"https:\/\/mlb.powertechsystems.eu\/?page_id=28708"},"modified":"2026-04-07T17:49:01","modified_gmt":"2026-04-07T15:49:01","slug":"warranty-terms","status":"publish","type":"page","link":"https:\/\/mlb.powertechsystems.eu\/fr\/customer-service\/warranty-terms\/","title":{"rendered":"Conditions de garantie"},"content":{"rendered":"<h1>Commercial Warranty Terms<h1>\n<p>&nbsp;<\/p>\n<h4>Commercial Warranty duration<\/h4>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> We provide a commercial warranty for manufacturing faults\/defects of minimum 12 months for all goods from the date of delivery. Some products have a longer warranty period (2 years, 5 years, etc.). If applicable, the extended warranty period is specified on the product data-sheet or product online description<\/li>\n<\/ul>\n<\/div>\n\n<h4>Limited Warranty<\/h4>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> Except as otherwise provided, MyLithiumBattery (in the following called MLB) warrants to the Customer that the products sold on its website, are new equipment and are, at the time of shipment to the Customer from MLB, free from defects in material and workmanship.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> If it is proven that the products do not meet the product specifications, the only obligation for MLB will be, at the discretion of MLB, free replacement or refund of the price of non-compliant products.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> Any return of products is subject to prior approval of MLB by a <a href=\"\/fr\/customer-service\/rma\/\">Return Material Authorisation (RMA)<\/a>. Any product returned without the agreement of MLB will be held at the disposal of the buyer and will not result in the replacement of the product or its refund.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> The costs and risks of return are the responsibility of the buyer.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> For any shipment to the Customer under warranty MLB will be responsible for and bearing the costs of shipment and insurance to the Customer.<\/li>\n<\/ul>\n<\/div>\n\n<h4>Exclusions and Limitations<\/h4>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> MLB may refuse service and repair activities as long as the Customer is in default with contractual obligation,\ni.e. with payments, whereas in case of remedies or defects the Customer may not hold back an inadequate\namount.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> This warranty does not cover loss, damage, or defects due to shipment and transportation, improper or inadequate maintenance by the Customer, unauthorized modification or misuse, operation outside of the environmental specifications for the equipment or improper site preparation and maintenance.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> MLB does not guarantee product performance or safety in combination with other electrical equipment or accessories. More precisely, MLB does not guarantee product compatibility or matching with other components.<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> MLB does not warrant the damages caused by the following events :\n&#8211; Failure to keeping the battery properly charged.\n&#8211; Breakage from collision, fire or freezing which includes damage from extreme heat or cold, improper storage, water damage.\n&#8211; Loose terminal bolts or corroded hardware\n&#8211; Manufacturer codes tampering or removal.\n<\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> MLB do not guarantee number of cycles for batteries. Battery lifecycle is information derived from tests performed by the cell manufacturer. These tests are conducted in laboratory conditions (constant temperature, constant load current, etc.). Actual usage conditions by the customer may affect the actual life of the batteries. <\/li>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> The lifecycle information provided by MLB is for informational purposes and does not constitute a contractual commitment with the customer.<\/li>\n<\/ul>\n<\/div>\n\n<h4>Repair service<\/h4>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> MLB may offer a repair service in our workshops, for products whose warranty has expired.\nAny repair is subject to prior approval of MLB by a <a href=\"\/fr\/customer-service\/rma\/\">Return Material Authorisation (RMA)<\/a>. Any product returned without the agreement of MLB will be held at the disposal of the buyer and will not result in the repair of the product.<\/li>\n<\/ul>\n<\/div>\n\n<h4>CGV<\/h4>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-play-circle\" style=\"color:#1d4c1d\"><\/i> <a href=\"\/fr\/customer-service\/terms-and-conditions\/\">Please click here to read General Terms and Conditions<\/a><\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Commercial Warranty Terms &nbsp; Commercial Warranty duration Limited Warranty Exclusions and Limitations Repair service Terms and Conditions<\/p>","protected":false},"author":1,"featured_media":0,"parent":28698,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28708","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty Terms - MyLithiumBattery<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mlb.powertechsystems.eu\/fr\/customer-service\/warranty-terms\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty Terms - MyLithiumBattery\" \/>\n<meta property=\"og:description\" content=\"Commercial Warranty Terms &nbsp; 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